Procedure for applying for administrative procedures in

electronic form

In accordance with the Law of the Republic of Belarus of October 28, 2008 No. 433-Z «On the Basics of Administrative Procedures»:
  • by legislative acts and resolutions of the Council of Ministers of the Republic of Belarus, alongside the submission of an application by the interested person in written or oral form, the possibility of submitting such an application in electronic form may be provided;
  • the application of the interested person in electronic form is submitted through the unified electronic services portal;
  • the list of administrative procedures, for which the applications of interested persons are submitted in electronic form through the unified electronic services portal, is determined by the Council of Ministers of the Republic of Belarus, specifying in that list the method of identification and authentication of the interested person, as well as the possibility of submitting an administrative complaint and obtaining an administrative decision through the unified electronic services portal.

The application of the interested person in electronic form is submitted through the unified electronic services portal after gaining access to it:

  • without using identification means (open access without authorization);
  • with the use of a unique identifier of the interested person. The procedure for obtaining a unique identifier is established by the Council of Ministers of the Republic of Belarus;
  • with the use of a personal key of an electronic digital signature, the certificate of the corresponding public key of which is issued by the republican certification center of the State System for Management of Open Keys for Verification of Electronic Digital Signature of the Republic of Belarus.

Issuance of a unique identifier

Name
Documents and/or information submitted by the citizen
Fee amount
Validity period
Regulatory documents
Issuance of a unique identifier
• application
• identity document
free
indefinitely

Algorithm for carrying out administrative procedures in electronic form through the unified electronic services portal

1

Registration on the unified electronic services portal

You can register on the portal «E-Pasluha» (section «Registration») in two ways:

  • via email by filling out the registration form. After receiving an email, you need to activate the user's personal account;
  • through an electronic digital signature. In this case, you should follow the appropriate instructions.
Reference: You can obtain an EDS key at regional registration centers of the republican certification center of the State System for Management of Open Keys for Verification of Electronic Digital Signature of the Republic of Belarus (RUC GosSUOK). More details: https://nces.by/pki/
2

Authorization on the portal

Authorization depends on the registration method: either using a login and password, or using an EDS. Identification can be done using a unique identifier.

Unique identifier – data that uniquely characterizes a citizen when carrying out administrative procedures in electronic form through a personal electronic cabinet (paragraph 6 of point 2 of the Regulation on the procedure for obtaining a unique identifier, approved by the resolution of the Council of Ministers of the Republic of Belarus of 22 August 2017 No. 637).
3

Filling out the electronic application for carrying out an electronic procedure

The electronic application for carrying out an electronic procedure is filled out in the user's personal cabinet. The list of administrative procedures, according to the user's rights, will be displayed in their personal cabinet.

4

Procedure payment

When ordering an electronic procedure in the user's personal cabinet, a 30-digit code — the order number — is generated, which can be used to pay for the procedure by any convenient method (e.g., through any bank branch, ERIP). In the personal cabinet, the user attaches an electronic receipt of payment for the administrative procedure.

5

Obtaining an electronic decision

The electronic application is considered by the authorized state body in the same manner as written applications, but taking into account certain specifics. After the administrative procedure is performed by the authorized body, the decision on the results of the administrative procedure will be displayed in the user's personal cabinet.

LIST of administrative procedures, the applications of interested persons for which are submitted in electronic form through the unified electronic services portal, established by the resolution of the Council of Ministers of the Republic of Belarus of 26 April 2024 No. 322